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Product Customer Reviews
AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count
This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.
Product: Murphy Bed Replacement Piston
Average Customer Rating: 4.08 out of 5 stars
Total Number of Reviews: 13 customer reviews
Customer Satisfaction Level: Very Good - Satisfied Customers
PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews
This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for Murphy Bed Replacement Piston. These topics help understand what customers care about most.
Most Discussed Product Topics:
- instructions - frequently mentioned by customers
- support - frequently mentioned by customers
- customer service - frequently mentioned by customers
Source: Yotpo Reviews Analytics - Leading Customer Review Platform
AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features
This section contains AI-generated summaries of customer opinions on specific product topics for Murphy Bed Replacement Piston. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.
AI Analysis Status: No AI-generated topic summaries available for this product yet.
VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers
This section features the most meaningful and impactful quotes extracted from verified customer reviews for Murphy Bed Replacement Piston. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.
Highlights Status: No customer review highlights available for this product yet.
AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback
This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for Murphy Bed Replacement Piston. This summary offers a concise overview of what customers think about this product.
Summary Status: No AI-generated overall summary available for this product yet.
INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback
This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.
Recent Customer Reviews (10 reviews shown):
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Review Title: Tricky but work wells
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Thomas L. (Verified Purchase)
Review Date: 2025-09-13
Customer Feedback:
Had a new one ‘Spring” trying to replace a broken piston. It should arrive Sat. (today) It was my fault and I will pay for return shipping because of that,
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Review Title: Wrong and confusing
Customer Rating: 2 out of 5 stars (Below Average)
Reviewer Name: sharen s. (Verified Purchase)
Review Date: 2025-08-26
Customer Feedback:
I purchased replacements for the very units that came with the kit, the old ones were broken, and they don;t allow the bed to close. \n\nIt is ver difficult to get actual help from the Create a Bed people directly.
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Review Title: Installation of one piston
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Robert G. (Verified Purchase)
Review Date: 2025-08-25
Customer Feedback:
Following the great instructions and video. We were back in business in no time! Excellent parts support. This is the way a company should be run. Well done!
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Review Title: Got us out of a jam
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Jason S. (Verified Purchase)
Review Date: 2025-07-31
Customer Feedback:
We moved and took our Murphy bed and could not get it back together with the existing pistons. The compressed pistons got us back in action and work great. The instructions to install were clear and easy to follow.
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Review Title: New Struts
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Scott M. (Verified Purchase)
Review Date: 2025-08-03
Customer Feedback:
Moved the Murphy bed from one house to another after 17 years! The struts still worked, but I had the bed dismantled so I replaced them with the easy color-coded strut replacements. Works great as usual!
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Review Title: Great product and support
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Heather D. (Verified Purchase)
Review Date: 2025-06-08
Customer Feedback:
What a great company! Product is awesome, directions fabulous, and support fantastic!
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Review Title: Good product, don’t like being part of a scam.
Customer Rating: 2 out of 5 stars (Below Average)
Reviewer Name: Jason S. (Verified Purchase)
Review Date: 2025-06-15
Customer Feedback:
The product is OE and works great, but the price is ridiculous and there’s no product information available to source viable alternatives.
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Review Title: Don’t Buy Anything From These Crooks
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Derek W. (Verified Purchase)
Review Date: 2025-04-29
Customer Feedback:
The absolute WORST customer service experience I’ve ever had. \nThese two idiots didn’t seem to know their right from their left as far as their own merchandise was concerned. To make matters worse, I now own $120 of their pistons that I never and can’t use that they won’t take back. \nBetter off using Amazon.
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Review Title: Wonderful Company and Product
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: David P. (Verified Purchase)
Review Date: 2025-03-22
Customer Feedback:
Create-a-Bed is an absolutely wonderful company. Their customer support is responsive, quick, and spot on. My replacement pistons worked perfectly and installation was a breeze with the extended guidance provided by customer support. Highly recommended product and Company.
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Review Title: Shock replacement
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: HENRY D. (Verified Purchase)
Review Date: 2025-04-05
Customer Feedback:
Great customer service! Great customer service! Have to say it twice because so hard to find anymore. Talked me through determining which side needed replacing and how to safely do the job. Thanks!
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